By weaving his personal stories of working the counter of a local bread company, with his vast experience as a minister and developer of church hospitality programs, Johnson takes two key concepts-hospitality and spirituality-and shows how each is vital to the success and stability for both church congregations and small business. Encounters at the Counter gives the reader, minister, and manager alike insights into hospitality for the church world, and offers practical ways for spirituality to be infused into the business world. Book jacket.